📋 Changelog — v4.x

The v4.x line — Server Assistant’s AI-Moderation milestone.

2026-05-31 — v4.3.0 — Support Channel + Dev Updates

The way you get help, and the way I tell you about new releases, both get cleaner.

/support slash command — now the only way to contact the maintainer. No support server, no email, no GitHub issues for support. The flow is consent-based: running /support shows you an ephemeral info embed with two buttons — Create a ticket or Never mind. Tap Create, I’ll DM you, and your next DM opens the ticket (15-minute window). Nothing leaves the channel without your tap.
Two-way ticket conversation via DM. Once a ticket is open, the maintainer’s replies arrive as a DM from Server Assistant. Reply to the DM to add a follow-up — your message lands in the same ticket automatically. The bot reacts ✅ to confirm receipt. No more “please use this other channel” routing.
Image attachments on ticket DMs. Send a screenshot to the bot — first DM (which opens the ticket) and follow-ups both support attachments. PNG, JPG, GIF, WEBP — up to 12 MB each, 10 per message.
Dev Updates opt-in. New question in /setup: opt your server into Server Assistant development updates, posted as embeds to your staff chat when a release ships. Off by default. Toggle anytime via /settings → Behaviour → Dev updates.

Maintainer broadcast embeds are now red. When the maintainer sends a notice into a staff chat, it’s signed “Server Assistant Dev” with a red embed colour, and the footer makes clear that replies to that embed are NOT seen — to respond, open a /support ticket.
Documentation rewrite. Every page on the docs site now routes support through /support only. The public web support form is closed. SECURITY.md also routes through /support (prefix your message with [SECURITY]).

The Server Assistant support server is no longer the way to get help — replaced by the in-bot /support flow.
The public web ticket form (and the docs-site form on the Support page) is closed.

DMs to the bot without an open ticket are now silently discarded — no confusing “use /support” auto-reply, no unintended reactions. The bot only engages on DMs from users with an active support thread.

The milestone. Server Assistant’s four flagship AI-moderation features are all live, and a premium tier arrives.

Premium tier (per-server). A real free/premium split — and the free tier stays genuinely generous: all core moderation, AutoMod, anti-raid, 🩺 Pulse, 🧠 Self-trained AutoMod, 🩹 Bot Health Insurance, AI reports, and /imagine. Premium adds 🛡️ Threat Score, higher AI usage limits, and more to come.
/premium — see your server’s status and the full free-vs-premium breakdown.
Your beta perk, now concrete: during the beta, premium is free for every server — and servers using the bot during the beta lock in 12 months of free premium automatically when the paid tier launches. No card, no claim form.

🩺 Pulse — daily server-health digest with trends + leading-indicator flags
🧠 Self-trained AutoMod — learns from your moderators, proposes server-specific rules
🩹 Bot Health Insurance — the bot watches its own footprint and suggests tuning before it gets noisy
🛡️ Threat Score — explainable per-user risk visibility for staff

Every one gives your team x-ray vision and leaves the decisions to you.

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