Changelog: v4.x

2026-05-31

The way you get help, and the way I tell you about new releases, both get cleaner.

Added

• /support slash command: now the only way to contact the maintainer. No support server, no email, no GitHub issues for support. The flow is consent-based: running /support shows you an ephemeral info embed with two buttons: Create a ticket or Never mind. Tap Create, I’ll DM you, and your next DM opens the ticket (15-minute window). Nothing leaves the channel without your tap.
• Two-way ticket conversation via DM. Once a ticket is open, the maintainer’s replies arrive as a DM from Server Assistant. Reply to the DM to add a follow-up. Your message lands in the same ticket automatically. The bot reacts with a check-mark to confirm receipt. No more “please use this other channel” routing.
• Image attachments on ticket DMs. Send a screenshot to the bot: first DM (which opens the ticket) and follow-ups both support attachments. PNG, JPG, GIF, WEBP, up to 12 MB each, 10 per message.
• Dev Updates opt-in. New question in /setup: opt your server into Server Assistant development updates, posted as embeds to your staff chat when a release ships. Off by default. Toggle anytime via /settings → Behaviour → Dev updates.

Changed

• Maintainer broadcast embeds are now red. When the maintainer sends a notice into a staff chat, it’s signed “Server Assistant Dev” with a red embed colour, and the footer makes clear that replies to that embed are NOT seen. To respond, open a /support ticket.
• Documentation rewrite. Every page on the docs site now routes support through /support only. The public web support form is closed. SECURITY.md also routes through /support (prefix your message with [SECURITY]).

Removed

• The Server Assistant support server is no longer the way to get help, replaced by the in-bot /support flow.
• The public web ticket form (and the docs-site form on the Support page) is closed.

Fixed

• DMs to the bot without an open ticket are now silently discarded: no confusing “use /support” auto-reply, no unintended reactions. The bot only engages on DMs from users with an active support thread.

2026-05-29

The milestone. Server Assistant’s four flagship AI-moderation features are all live, and a premium tier arrives.

Added

• Premium tier (per-server). A real free/premium split, and the free tier stays genuinely generous: all core moderation, AutoMod, anti-raid, Pulse, Self-trained AutoMod, Bot Health Insurance, AI reports, and /imagine. Premium adds Threat Score, higher AI usage limits, and more to come.
• /premium: see your server’s status and the full free-vs-premium breakdown.
• Your beta perk, now concrete: during the beta, premium is free for every server, and servers using the bot during the beta lock in 12 months of free premium automatically when the paid tier launches. No card, no claim form.

The v4.0 AI-moderation suite (read-only / advisory by design)

• Pulse: daily server-health digest with trends + leading-indicator flags
• Self-trained AutoMod: learns from your moderators, proposes server-specific rules
• Bot Health Insurance: the bot watches its own footprint and suggests tuning before it gets noisy
• Threat Score: explainable per-user risk visibility for staff

Every one gives your team x-ray vision and leaves the decisions to you.